Terms & Conditions
Legal Disclaimer – ENTRA Club Terms & Conditions
Effective Date: 02/05/2025
Welcome to ENTRA! These Terms and Conditions govern all reservations made through the ENTRA platform. By booking a reservation, you agree to the following terms:
1. Reservation Policies
1.1 Booking Confirmation
• All reservations must be made through the ENTRA platform and are subject to availability.
• A confirmation email or notification will be sent upon successful booking.
1.2 Reservation Modifications
• Changes to a reservation (e.g., time, date, party size) must be made at least 5 hours before the scheduled time.
• Modifications are subject to availability and restaurant policies.
1.3 Cancellations & No-Shows
• Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
• No-shows or late cancellations may result in:
• A cancellation fee of 25% of the minimum spend if less than 24hr.
• A no-show fee of 50% of the minimum spend.
• A temporary or permanent restriction on future bookings.
2. Payment & Fees
2.1 Minimum Spend Requirement
• Some reservations may require a minimum spend per person, as stated in the booking details.
• The restaurant reserves the right to charge the minimum spend if the guest fails to meet it.
2.2 Credit Card Authorization
• A valid credit card may be required to secure reservations.
• In the event of a late cancellation or no-show, the card on file will be charged accordingly.
2.3 Taxes & Service Charges
• Prices displayed do not include taxes or service charges, which will be applied by the restaurant.
3. Dining Policies
3.1 Arrival & Late Policy
• Guests must arrive on time for their reservation.
• A 30-minute grace period is allowed, after which the restaurant may:
• Release the table.
• Charge a late cancellation fee.
3.2 Dress Code & Conduct
• Restaurants may enforce a dress code (e.g., business casual, formal).
• Guests are expected to respect restaurant policies and staff.
3.3 Table Holding & Dining Time Limits
• Tables will only be held for 30 minutes past the reservation time.
• Some restaurants may have time limits per seating (e.g., 2 hours per reservation).
4. Special Requests & Events
• Dietary restrictions and special requests must be communicated at the time of booking.
• Large group reservations and private events may have separate terms and deposit requirements.
5. Liability & Disclaimers
• ENTRA is a facilitator of reservations and is not liable for any issues related to:
• Food quality, service experience, or restaurant policies.
• Additional fees charged by the restaurant.
• ENTRA reserves the right to modify or cancel reservations in case of unforeseen circumstances.
6. Amendments to These Terms
• ENTRA reserves the right to update these terms at any time.
• Continued use of our services implies acceptance of the most recent terms.
7. Contact Information
For any questions or concerns regarding reservations, please contact:
📩 Email: info@entraclub.vip
📞 Phone: (786)481-9864
By booking through ENTRA, you acknowledge that you have read and agree to these Terms & Conditions.